This won’t be an attack of the famous Chick-fil-A leadership process, or their fantastic training program that’s part of a proven American success story.
I do want to voice some criticism based on my observations and I sincerely hope that someone else can learn from their mistakes.
If a manager’s looking for someone to work the closing shift, why force them to interview from 8-10am in the morning?
Taking applications: CLOSING SHIFT. Apply 8-10am only.
In case you don’t already know, no one can survive on minimum wage. It should be expected that everyone you’re interviewing is already working another job (part-time or possibly even full-time). It’s irresponsible, lazy, disrespectful and self-destructive to ignore the responsibilities of others. Hundreds of candidates might be available to close the restaurant, but also unable to interview when it’s “convenient” for you as a manager.
If you really want to make a difference in the community, look again at the Golden Rule, and try to understand that you’re not the almighty engine of economic revitalization in your city…but if you choose to be a Linchpin leader, you might make a difference for one person at a time.
Finding the right person might require you to interview them in the time-slot that you expect them to work.